Social Media Monitoring

Social media has become a way of life. Sites such as facebook, twitter, youtube, linkedin, etc command a massive following that MUST NOT be ignored.

It’s also important to be there when consumers or your clients criticize your product or service. It is also important to know what is being said about you online, than to remain in the dark! By so doing, it will be possible to respond to raised issues while gaining valuable information about your product or service. However due to the nature of social media, it will not be easier to know what is being said about you, by who and where.

Virtual media will employ technology that will gather all of what is being said about you, make appropriate responses in collaboration with the affected organization so as to improve brand image.

Virtual media will offer online media tracking to monitor content of online social sites like facebook, twitter, online newspapers, magazines, radio stations among others